This is a recurring subscription - Your card will be charged for your initial purchase, and then on the 7th of each month/3 months/6 months/12 months in line with the product you have selected. You can pause, resume or cancel your subscription at any time, providing you do so by the 6th of the month.
If a payment is unable to be deducted on the 7th, we will automatically attempt to deduct the payment again 3 days later. If the payment is unable to be deducted on the second attempt, your subscription will be cancelled.
You will not be charged on the 7th of the following month if you order between the 15th and 31st of the month (ie If you purchase on the 15th of November, you will not be charged on the 7th of December, your next deduction will be the 7th of January).
Subscription orders will close on the 6th of each month - any subscriptions purchased from the 7th of each month onwards, will receive their first subscription box/kit at the end of the following month.
We are not currently able to deliver outside of Australia due to the timelines and cost of shipping blowing out with the Covid19 pandemic. We do hope to be able to deliver internationally in early 2021.
Regular orders (except Christmas) are shipped once per month only, around the 21st of each month to enable your delivery to reach you in time for the start of the month and the online tutorials.
Any additional items ordered from our regular store, will be added to your monthly shipment unless otherwise negotiated by emailing email@example.com. The regular costs of shipping your additional items will still apply.
In December, delivery times may be longer than usual, and ordering deadlines may be earlier than usual, to account for the larger volume of packages being shipped at that time.
Please note: delivery times are currently impacted due to the Covid19/Coronavirus pandemic.